1. Information We Collect
We collect account and contact information such as your name (if provided), organization name, and email address. We also store files and file metadata you upload, which may include personal data depending on the content.
2. How We Use Information
We use your information to provide the service, authenticate users, support collaboration, and process billing and subscription status.
3. Payments
If you purchase a paid plan, payments are processed by a third-party processor (such as Stripe). We receive limited billing metadata and may store the billing contact email.
4. Cookies and Similar Technologies
We use essential cookies or local storage to keep you signed in and to secure the service. We do not use advertising or marketing cookies unless explicitly stated.
5. Data Sharing
We share information with service providers that help us operate the product (for example, hosting, authentication, and payments). We do not sell your data.
6. Data Retention
We retain data for as long as your account is active or as needed to provide the service. You can request deletion by contacting us.
7. Security
We implement reasonable safeguards to protect your information, but no system is 100% secure.
8. Contact
Questions about this policy? Contact us at help@pbcdesk.com.